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  • Menu
    • Set Menu/套餐
    • Soup/锅底系列
    • Sauce/蘸酱系列
    • Meat/涮肉系列
    • Balls/贡丸系列
    • Vegetable/蔬菜系列
    • Seafoods/海鲜系列
    • Noodles/面条
    • Mushroom/菌菇系类
    • Tofu/豆制品系列
    • Drinks/酒水饮料系列
  • Contact Us
  • Our Story
Picking up? Select store Available for pickup
Menu
  • Home
  • Menu
    • Back
    • Set Menu/套餐
    • Soup/锅底系列
    • Sauce/蘸酱系列
    • Meat/涮肉系列
    • Balls/贡丸系列
    • Vegetable/蔬菜系列
    • Seafoods/海鲜系列
    • Noodles/面条
    • Mushroom/菌菇系类
    • Tofu/豆制品系列
    • Drinks/酒水饮料系列
  • Contact Us
  • Our Story
  • Account
Home/Collections

Collections

Balls/贡丸系列
Balls/贡丸系列
Cooked Solo Meals
Cooked Solo Meals
Drinks/酒水饮料系列
Drinks/酒水饮料系列
Meat/涮肉系列
Meat/涮肉系列
Merchandise
Mushroom/菌菇系类
Mushroom/菌菇系类
Noodles/面条
Noodles/面条
Sauce/蘸酱系列
Sauce/蘸酱系列
Seafoods/海鲜系列
Seafoods/海鲜系列
Soup/锅底系列
Soup/锅底系列
Tofu/豆制品系列
Tofu/豆制品系列
Vegetable/蔬菜系列
Vegetable/蔬菜系列

Frequently asked questions

How does the delivery process work?
​DELIVERY FAQS

After placing your order, you’ll receive a confirmation that your order is being processed by the branch you selected. Once your order is ready for pickup, we’ll send another confirmation to the contact information you provided.  

Which store should I place my order with?
​DELIVERY FAQS

Please ensure you place your order with the ​​nearest Jiang Nan branch to your location. This helps avoid cancellations or transferring your order to another branch.

How do I track my order during delivery?
​DELIVERY FAQS

You can track your order ​through the rider service you booked. The store does not provide live tracking once the order leaves our premises.  

What if my order is incorrect or incomplete?
​DELIVERY FAQS

Please contact us immediately and provide you​​r order number and photos so we can assist you.  

What happens if the food is spilled while in transit?
​DELIVERY FAQS

All orders are securely packed before pick-up. Once with the rider, any spillage or damage during delivery is ​beyond our control. Please coordinate directly with your rider for assistance.

Can I cancel my order after placing it?
RETURN FAQS

You can cancel your order within​​ 3–5 minutes after placing it, before preparation starts. Once preparation begins, cancellations are not accepted.  

What happens if the store is closed or undergoing maintenance?
RETURN FAQS

If there is a​​ store closure or scheduled cleaning, you can request a refund or choose to proceed with your order once the store reopens.

How do I request a refund?
RETURN FAQS

Contact us with your ​order number, and we’ll process your refund after verification.

How long will it take to receive my refund?
RETURN FAQS

Refunds are processed within ​​1–3 business days by our accounting team. Note: No processing on Saturdays or Sundays.

Why can't I get my refund immediately?
RETURN FAQS

Refunds go through a verification process by our accounting team. Once your request is verified, the refund will be sent promptly.

Contact Us

Email : info@jiangnanhotpot.com

Career Opportunities: careers@jiangnanhotpot.com

Quick Links

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At Jiang Nan, inspired by the rich culinary heritage of its namesake province in China, we are dedicated to offering our customers an unparalleled hotpot and grill experience. Our mission is to transcend the ordinary with a diverse array of ingredients and flavors, blending traditional techniques with modern creativity. Our tagline, “Not your Ordinary Hotpot,” embodies our commitment to providing an extraordinary dining experience that reflects the unique personality of our brand.

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GIL FERNANDO Free Pickup. No Delivery.. Usually ready in 24 hrs

LOT 8 BLK CENTRO BUENVIAJE GIL FERNANDO AVENUE SANTO NINO MARIKINA CITY

Store Hours
Sun: Closed
Mon-Fri: 9:00 - 17:00
Sat: 10:00 - 13:00

What to expect at pickup

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Closed

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 1pm

SM SUCAT Free Pickup. No Delivery.. Usually ready in 24 hrs

BLDG. B, 2F UNIT A221-A224 SM CITY SUCAT DR ARCADIO SANTOS AVE PARANAQUE CITY

Store Hours
Sun: Closed
Mon-Fri: 9:00 - 17:00
Sat: 10:00 - 13:00

What to expect at pickup

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Closed

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 1pm

SANTA ROSA Free Pickup. No Delivery. Usually ready in 24 hrs

GF UNIT 1 ERHLIND SQUARE SANTA ROSA LAGUNA

Store Hours
Sun: Closed
Mon-Fri: 9:00 - 17:00
Sat: 10:00 - 13:00

What to expect at pickup

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Closed

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 1pm

SM MARILAO Free Pickup. No Delivery. Usually ready in 24 hrs

EXP 1 2F UNIT 247-249 SM CITY MARILAO BULACAN

Store Hours
Sun: Closed
Mon-Fri: 9:00 - 17:00
Sat: 10:00 - 13:00

What to expect at pickup

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Closed

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 1pm

WIND TAGAYTAY Free Pickup. No Delivery. Usually ready in 24 hrs

GF Tower 4 - UNIT106,107,112,114 SMDC WIND RESIDENCES MAHARLIKA ST. TAGAYTAY CAVITE

Store Hours
Sun: Closed
Mon-Fri: 9:00 - 17:00
Sat: 10:00 - 13:00

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Closed

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 1pm

SM EAST ORTIGAS Free Pickup. No Delivery. Usually ready in 24 hrs

UNIT 201-205 SM CITY EAST ORTIGAS PASIG CITY

Store Hours
Sun: Closed
Mon-Fri: 9:00 - 17:00
Sat: 10:00 - 13:00

What to expect at pickup

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Closed

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 1pm

BANAWE BRANCH Free Pickup. No Delivery. Usually ready in 24 hrs

238 Banawe Street, Quezon City, Metro Manila, Philippines

Store Hours
Sun: Closed
Mon-Fri: 9:00 - 17:00
Sat: 10:00 - 13:00

What to expect at pickup

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Closed

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 1pm

BF HOMES BRANCH Free Pickup. No Delivery. Usually ready in 24 hrs

UNIT 101 G/F METRO STARMALL AGUIRRE AVENUE BF HOMES PARANAQUE CITY

Store Hours
10:00 AM - 12:00 AM

Phone number: 6395
6175 1096

What to expect at pickup

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Closed

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 1pm

NU MOA Free Pickup. No Delivery. Usually ready in 24 hrs

UNIT 107 - 109 NATIONAL UNIVERSITY BUILDING CORAL WAY MALL OF ASIA COMPLEX PASAY CITY

Store Hours
Sun: Closed
Mon-Fri: 9:00 - 17:00
Sat: 10:00 - 13:00

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Closed

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 1pm

HOLY SPIRIT Free Pickup. No Delivery. Usually ready in 24 hrs

UNIT J123 THE ROCK LIFESTYLE HUB HOLY SPIRIT DRIVE CORNER MARCELINO ST. QUEZON CITY

Store Hours
Sun: Closed
Mon-Fri: 9:00 - 17:00
Sat: 10:00 - 13:00

What to expect at pickup

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Closed

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 1pm

HEMADY Free Pickup. No Delivery. Usually ready in 24 hrs

708 AURORA BLVD, COR DONA HEMADY ST. QUEZON CITY

Store Hours
Sun: Closed
Mon-Fri: 9:00 - 17:00
Sat: 10:00 - 13:00

What to expect at pickup

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Closed

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 1pm

PASEO CENTER Free Pickup. No Delivery. Usually ready in 24 hrs

GF - 108 PASEO CENTER 8757 PASECO DE ROXAS MAKATI CITY

Store Hours
Sun: Closed
Mon-Fri: 9:00 - 17:00
Sat: 10:00 - 13:00

What to expect at pickup

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Closed

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 1pm

FAME EDSA Free Pickup. No Delivery. Usually ready in 24 hrs

GF UNIT 102-103 SMDC FAME RESIDENCES EDSA CORNER MAYFLOWER STREET BRGY HIGHWAY HILLS MANDALUYONG CITY

Store Hours
Sun: Closed
Mon-Fri: 9:00 - 17:00
Sat: 10:00 - 13:00

What to expect at pickup

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Closed

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 1pm

SM FAIRVIEW Free Pickup. No Delivery. Usually ready in 24 hrs

UNIT 222-223 SM CITY FAIRVIEW QUEZON CITY

Store Hours
Sun: Closed
Mon-Fri: 9:00 - 17:00
Sat: 10:00 - 13:00

What to expect at pickup

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Closed

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 1pm

SM MARIKINA Free Pickup. No Delivery. Usually ready in 24 hrs

UNIT 145B-148 SM CITY MARIKINA MARIKINA CITY

Store Hours
Sun: Closed
Mon-Fri: 9:00 - 17:00
Sat: 10:00 - 13:00

What to expect at pickup

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Closed

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 5pm

Closing at 1pm

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